Purchase Item and Cubits Not Received

Joined
Nov 23, 2018
Posts
3
#1
I bought 3 ancient keys for $2.40 but it has been over half an hour (and the store says a max wait time of 15 minutes) and I have not received my keys. I also had a problem this morning of not receiving any cubits after voting this morning. Thanks in advance for any help. And yes I have been online during these periods.
 

BlueRaspberries

Helper
BlueRaspberries
BlueRaspberries
Joined
Nov 27, 2017
Posts
18
Ratings
19 1
#2
Were you still charged for the keys? If so a screenshot would probably be helpful. Did you receive any vote keys with the cubits?
 

Hoodin11

Member
Hoodin11
Hoodin11
Joined
Nov 15, 2018
Posts
22
Ratings
6
#6
If you do have discord i highly suggest personally dming Dacon and im pretty sure he'll be happy to help. He takes purchases on the web store very seriously.