Purchase Item and Cubits Not Received

Joined
Nov 23, 2018
Posts
3
#1
I bought 3 ancient keys for $2.40 but it has been over half an hour (and the store says a max wait time of 15 minutes) and I have not received my keys. I also had a problem this morning of not receiving any cubits after voting this morning. Thanks in advance for any help. And yes I have been online during these periods.
 

BlueRaspberries

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BlueRaspberrie3
BlueRaspberrie3
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Nov 27, 2017
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#2
Were you still charged for the keys? If so a screenshot would probably be helpful. Did you receive any vote keys with the cubits?
 

BlueRaspberries

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BlueRaspberrie3
BlueRaspberrie3
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Nov 27, 2017
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#4

Hoodin11

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rubier
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Nov 15, 2018
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#6
If you do have discord i highly suggest personally dming Dacon and im pretty sure he'll be happy to help. He takes purchases on the web store very seriously.