Trying to get VIP using XSolla

Joined
Jun 30, 2018
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1
#1
Hello,

I tried to use a GameStop gift-card to get the VIP rank. I did everything I needed too but I don't have the rank. I went to GameStop and they scanned the bar-code and we left. I come back onto Manacube to check but I wasn't sure what to do next so now I'm stumped. What do I do?

From, MarwelCoyote
(P.S. I play on Olympus a lot. Just saying.)
 

Hallowqueen

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Hallowqueen
Hallowqueen
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#2
Are you logged in to your online account? When purchasing with a Game Stop card, it gives you instructions at the bottom (http://prntscr.com/msfxxd).

I don’t have a Game Stop here where I live, so I’m unsure of this payment method, however I’d imagine it means log in using your game stop account? I don’t know if this is a thing or not, or if it means logging in with your TEBEX account (http://prntscr.com/msfyzq) and trying it, however they’re worth a shot. If it still doesn’t let you, I’d recommend creating a support ticket, or I can try to figure it out and DM you either here, or on Discord.

Here’s a link to where you can create a support ticket: https://manacube.com/support/