If you’re having issues with ranks on Olympus, please be patient! Try claiming them on the store, and if you’re still having trouble after things have calmed down a little, create a support ticket. All issues will be dealt with as soon as possible, thank you.
Recently added to my signature; but if you ever need to get ahold of me, your best bet is on discord. My username is hallowqueen#6972. I predominantly play Olympus, but if you have any issues on another server and aren't sure who to contact about it, I have no issues passing it on. :)